OUR POLICIES
A missed appointment is more than just a chair left empty; it's a courteous gesture unfulfilled. Respect our craft, honour your commitment.
Let's keep the tradition of gentlemanly punctuality alive in our barbershop.
Dear Valued Clients,
At The Barber’s Philosophy, we strive to provide excellent service and ensure a smooth and efficient experience for all our clients. We understand that circumstances may arise that require appointment adjustments, and we appreciate your cooperation in adhering to our policies.
To maintain the quality of our services and accommodate all our clients, we have implemented a No Show Policy. This policy is in place to address instances where clients fail to show up for their scheduled appointments without providing adequate notice.
No Show Policy:
Appointment Confirmation: We send appointment confirmations via email, SMS, or phone call. It is the client's responsibility to confirm and remember their scheduled appointment time. All clients are responsible for providing accurate information upon booking.
Cancellation or Rescheduling: If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours' notice. This allows us to accommodate other clients who may be on our waiting list.
No Show Definition: A "No Show" is defined as any client who fails to arrive for their scheduled appointment without prior notice. If a client is more than 10 minutes late without notifying or calling in advance, this appointment will be automatically cancelled.
No Show Fee: Clients who do not show up for their appointment or fail to provide at least 24 hours' notice for cancellation or rescheduling may be subject to a No Show Fee. This fee is [half the service cost.] and will be charged to the credit card on file or must be paid before scheduling future appointments.
Repeat Offences: Clients with repeated instances of no shows, may risk the opportunity to book appointments in the future.
Exceptional Circumstances: We understand that unforeseen circumstances may arise. If you have a genuine emergency or unavoidable situation, please contact us as soon as possible, and we will consider your situation on a case-by-case basis.
By booking an appointment with us, you agree to the terms and conditions above.
We appreciate your understanding and cooperation in adhering to our No Show Policy. By doing so, you contribute to the overall efficiency and satisfaction of all our clients. If you have any questions or concerns regarding this policy, please feel free to reach out to us.
Thank you for choosing The Barber’s Philosophy for your grooming needs.
Sincerely,